Trading Terms & Policies
Woddlers offers a hassle free return policy for exchange. We advise that items must be in original condition, unworn and an appropriate proof of purchase must be retained. Please contact us within 7 days of purchase in the event that you wish to exchange.
We will happily refund any damaged or faulty items or provide a replacement pair and Woddlers will cover all postage cost associated if an item is found to be faulty or damaged. Please note that whilst all care is taken in packaging goods for transit 'faulty goods' does not include the box/ and or packaging and is specific to goods only.
POSTAGE & DELIVERY
Woddlers offer fast and efficient delivery. Orders are dispatched within 1 business day of payment being received in full.
We provide two options for postage:
To maximize the life-span of your Woddlers we suggest the following:
Or for an overall wash we recommend occasional gentle machine washing in cold water.
All transactions are in Australian Dollars. And the payment methods we accept are VISA and MasterCard. For further details about security etc. see our policies towards the end of this page.
What methods of payment do you accept?
We accept VISA MasterCard.
I'm unsure if my order was processed completely?
Please check your email to see if you have received confirmation from us. If you are still unsure please contact us.
Is it too late to change my order?
We process your order as quickly as possible. Changing your purchase can depend on the status of your order and whether it as been sent. Please contact us as soon as possible and we will do our best to accommodate your request.
When will I receive my Woddlers purchase?
Most orders will arrive within 2-6 days depending on your location. If you choose express delivery most items will be delivered within 1-3 days.
What is the Woddlers return/ Exchange policy?
If you purchase your Woddlers through a retail shop or another website please contact them directly. For purchases on the Woddlers please see our return policy
TERMS & CONDITIONS
Woddlers makes every reasonable effort to ensure that information provided is accurate and up-to-date, we cannot be held liable for any errors, omissions or inaccuracies, however caused.
The information on our site is provided to you as 'as is', without express or imlied warranty. Woddlers reserves the right to modify, withdraw the service in full or in part, at any time without notice.
Any typing or clerical errors in regards to any prices and/or offers of any product on the Woddlers website or acceptance of any order shall be subject to correction.
All prices include GST (10%) and are all in Australian Dollars (AUD) and are subject to change at the discretion of Woddlers.
The content displayed on Woddlers, including but not limited to the website's look and feel, text, graphics, images, designs, the URL and software (content), is either the property of, or used with permission by woddlers.com.au and is protected by Australian and international copyright, title and interest in the content belongs to Woddlers.
Any use of any images, graphics, text, or content is strictly prohibited unless written authorization is granted by Woddlers. The reproduction, republishing, copying, transmitting, distributing in any form, or by any means, any content is prohibited.
Any unauthorized use of the contents may result in the violation of copyright laws, trademark laws, and the laws of privacy and publicity, and may be subject you to criminal penalties.
SECURITY & PRIVACY
Woddlers takes the security and privacy of your information very seriously.
All credit card transactions on our website are protected by an SSL (Secure Sockets Layer) Certificate. This certificate has been issued to us by a reputable certificate provider (Comodo) and allows us to encrypt your sensitive information so we can securely transmit it to our Payment Gateway for secure processing with our bank.
The collection and use of personal information is essential to deliver an efficient and high quality level of service. Woddlers does not disclose personal details to any third party with the exception of:
Woddlers does keep a record of transactions and customer activities. This enables smooth customer's transactions.
If you have any further questions regarding our security policy or you wish your personal information be removed from our database please do not hesitate to contact us.